Our staff is a unique group of professionals with more than 120 years of combined experience in the fields of medicine, law, and insurance. We understand that the unique characteristics of professional liability claims (i.e., more complex facts; more complex laws; more complex insurance coverage issues) require a more experienced, more knowledgeable and a more capable claims examiner. We also have a proven track record in providing litigation and claims management services to risk retention groups, physician purchasing groups, reinsurers, and insurers. All team members are licensed adjusters and are skilled negotiators with over $600 million in resolutions.
DIRECTOR, CLAIMS
Angela Alkire is an experienced leader, having spent more than 30 years in claims and operations. Prior to joining PRMS in 2021 as Director of Claims, she led teams at State Farm Automobile Insurance Company, United Educators, and American Insurance Trust. Ms. Alkire is a graduate of University of Maryland, College Park and Columbus School of Law at Catholic University.
ASSOCIATE DIRECTOR, CLAIMS
Wendy Faulkner joined PRMS in August 2021 as Associate Director of Claims. She has managed medical professional liability claims for 25 years with physician insurers, healthcare systems and third-party administrators including Medical Mutual Liability Insurance Society of Maryland, The Johns Hopkins Health System, Medstar Georgetown University Hospital, and Vertical Claims Management. She is a graduate of Morgan State University and is recognized by the American Hospital Association as a Certified Professional Healthcare Risk Manager (CPHRM). She also holds the professional designations of Associate in Claims (AIC) and Associate in Claims-Management (AIC-M) from the American Institute for Chartered Property Casualty Underwriters.
SENIOR LITIGATION SPECIALIST
Christine Gray-Knight joined PRMS in February 2005 with more than 20 years of experience in law and insurance. Her background includes adjusting property, casualty, and professional liability claims at Frontier Adjusters, Freestate Adjusters, and State Farm Insurance Company. Ms. Gray-Knight received her undergraduate degree from the University of Maryland and her law degree from Howard University School of Law. She is admitted to practice in the District of Columbia and Pennsylvania.
SENIOR LITIGATION SPECIALIST
Harland Westgate transferred to our Claims Department from our Risk Management Department in August 2010, where he served as a Risk Manager since May 2008. He received his undergraduate degree from the University of Delaware and his law degree from The George Washington University Law School. He is admitted to practice in the District of Columbia. In addition, he has been a licensed Emergency Medical Technician since 2001.
SENIOR LITIGATION SPECIALIST
Kathryn Heagerty transferred to our Claims Department from our Risk Management Department in January 2014, where she served as a Risk Manager since September 2010. Prior to joining PRMS, Ms. Heagerty assisted in the representation of plaintiffs and health care providers in medical malpractice actions. She graduated, cum laude, from Duke University with a BSN. She has held clinical and administrative nursing positions. Ms. Heagerty received her JD, cum laude, from Stetson University College of Law, also earning a Certificate of Concentration in Health Law. She is admitted to practice in Virginia, the District of Columbia, and Florida (inactive).
LITIGATION SPECIALIST
Robert Clark joined PRMS in January 2022 with extensive experience in the insurance industry. Prior to joining the company, Mr. Clark was a Litigation Specialist for Erie Insurance Company, managing personal and commercial claims in active litigation; prior to that, he had several years of experience with Allstate and Progressive, managing personal bodily injury claims involving moderate to severe injury. He received his undergraduate degree from Morehouse College and his law degree from Georgetown University Law Center.
