If you need to access your policy details, such as proof of coverage/certificates of insurance or invoices, need to make a payment or request changes, you may do so online through the My Program client portal. You can also contact a PRMS representative at ClientServices@prms.com. Thank you for your understanding, patience, and trust in PRMS.
CLIENTS
Log into My Program or email ClientServices@prms.com to:
- request changes and update your information
- pay your premium (or visit Quick Pay - no login required)
- access information about your policy
- access invoices
- print a certificate of insurance (COI)
Group Program: Administrator Contact Information/FAQs
PAY YOUR PREMIUM
Log into My Program to pay your premium or use our Quick Pay (no login required and new clients).
NEW POLICIES
Online Quote Request
Phone: (800) 245-3333
Fax: 703-276-9530
Email: TheProgram@prms.com
Learn more about our comprehensive program here.
CLAIMS (clients only)
Phone: View our state listing
Fax: (703) 276-9419
Request a claims history report (CHR) here.
THIRD-PARTY CHR and COI REQUESTS
Third-parties may request claims history reports (CHRs) or certificates of insurance (COIs) here. Existing clients, please log into My Program to access your COIs and click here for a CHR request.
GENERAL QUESTIONS
Phone: (800) 245-3333
MAILING ADDRESS
PRMS
4300 Wilson Blvd.
Suite 700
Arlington, VA 22203
Through Fair American Insurance and Reinsurance Company (FAIRCO), Professional Risk Management Services® (PRMS®) manages The Psychiatrists’ Program®, the professional liability insurance program for psychiatrists.